![]() ![]() ![]() Using Richpanel, customers can start the returns process themselves and take it as far as you allow them to.Rather than look at products return rates as a problem, focus on turning returns into opportunities to build loyalty and drive future purchases.To help reduce return rates look to strategies like creating sizing charts, offering exchanges and store credit, communicating clearly about your products, and tracking the reasons for returns.There are predictable and common reasons for returns, such as: sizing issues, wrong gifts, purchase of multiple products with an intent to return some/all, or a failure to set correct customer expectations.The average ecommerce return rates hovers around 20-30%. ![]()
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